6
Active Users
48
Tasks Completed
2.4h
Avg Response Time
4.7/5
Client Satisfaction
Team Performance
Leaderboard
Jan Nowak
Senior Manager1,240
pointsAnna Wisniewska
Case Manager1,085
pointsPiotr Kowalczyk
Accountant920
pointsKatarzyna Zielinska
Junior Manager780
pointsIndividual KPIs
| User | Role | Cases Active | Cases Closed (month) | Avg Case Duration (days) | Tasks Overdue | Response Time | Rating |
|---|---|---|---|---|---|---|---|
|
JN
Jan Nowak
|
Manager | 12 | 8 | 14 | 2 | 1.8h | 4.8 |
|
AW
Anna Wisniewska
|
Manager | 10 | 7 | 18 | 1 | 2.1h | 4.9 |
|
PK
Piotr Kowalczyk
|
Accountant | 5 | 6 | 10 | 0 | 3.2h | 4.5 |
|
KZ
Katarzyna Zielinska
|
Junior Manager | 7 | 4 | 22 | 3 | 3.5h | 4.3 |